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New Purchases... What did you buy so far


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#61 RootDKJ

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Posted 16 March 2017 - 08:14 PM

Never...


Ok

99 percent of the population couldn't ski 10 feet with their full concentration, and you can do it black out drunk. Gotta love being in an elite group


#62 theprogram4

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Posted 21 March 2017 - 09:28 AM

only took a week of phone calls, dozens of emails, and backcountry.com, Amazon, and my bank, but it looks like the bogus snowboard boots charge is coming off my card.  once that is complete, i can start a warranty return with DC cause the boots are already falling apart.  what a nightmare, getting shipped the wrong boots and instead of an apology, they charge my card twice and give me a week of run arounds



#63 GrilledSteezeSandwich

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Posted 21 March 2017 - 09:38 AM

only took a week of phone calls, dozens of emails, and backcountry.com, Amazon, and my bank, but it looks like the bogus snowboard boots charge is coming off my card.  once that is complete, i can start a warranty return with DC cause the boots are already falling apart.  what a nightmare, getting shipped the wrong boots and instead of an apology, they charge my card twice and give me a week of run arounds


How old are the boots?? Not good.

#64 theprogram4

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Posted 21 March 2017 - 09:42 AM

How old are the boots?? Not good.

 

bought them in decmeber.  they sent the wrong ones.  i called amazon and they sent me a return label, refunded my card, and had me re-order the boots.  everything seemed fine til last week when they added $307 to my card because they claimed they never got the boots i sent back, even though the tracking number confirmed they did.  i called amazon and they put me to backcountry, backcountry sends me to amazon, etc.  finally after an hour of phone calls today amazon admitted they got the boots but the return was never processed on their part.  they claim they are refunding my card.



#65 Shadows

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Posted 21 March 2017 - 09:59 AM

i dont get it. backcountry isnt amazon?



#66 theprogram4

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Posted 21 March 2017 - 10:02 AM

i dont get it. backcountry isnt amazon?

 

i dont understand their relationship.  i placed the order through amazon but amazon got the boots from backcountry



#67 GrilledSteezeSandwich

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Posted 21 March 2017 - 10:07 AM

Have you been using your old boots all season?

#68 theprogram4

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Posted 21 March 2017 - 10:09 AM

Have you been using your old boots all season?

no, using the ones from december cause they are just starting to come apart near the heel.  they sent the correct ones 2 days after i got the wrong ones.  they were claiming i never sent the wrong ones back.  the correct ones are starting to fall apart near the heel.  the only thing that has me optimistic is one of the ski bums we crashed with was having the same problem with his DC boots, but way way worse than mine.  He said DC sent him a giftcard for the price of the boots.  if they do that, i will have no issues with them.  



#69 theprogram4

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Posted 21 March 2017 - 10:25 AM

the crazy thing is amazon was blowing me off for the past week until i filled out the survey they send at the end of each email with negative scores, they literally called 5 mins later and resolved the problem.


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